Managed IT Services

KS Technologies delivers proactive maintenance services through our flat fee Service Plans. Designed to reduce your costs, increase your profits, reduce downtime and mitigate your business risks, we partner with you as your Virtual IT Department, allowing you to focus on running your business, not your technology.

 

Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.

 

We become an extension of your business and true Partner. Our Service Plans are based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fuelling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime - as a true partner should.

 

Benefits   Reduce IT Costs Dramatically Reduce Downtime Increase Productivity & Performance Mitigate Business Risks Maximise Your IT Investments	Technical Operations Centre   Proactive IT Support Rapid Response Certified Technicians Published Service Level Agreement Scheduled Executive Reports	Support   Unlimited Remote Support Ticketing System Security & Patch Management Assets & Inventory Tracking Onsite Technical Support
24x7 Networking Monitoring Monitors health of devices and software Diagnoses problems before they occur Immediately alerts technicians of critical issues	Vendor Management   Manages all infrastructure business vendors Recaptures your staff's lost productivity Allows you to run your business, not your vendors

 

For further information on our Managed IT Services, please call us on (01) 899-7114 or email info@kstech.ie